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Zambia’s Leading Financial Institution Driving Innovation and Inclusion
Zambia National Commercial Bank (Zanaco) is Zambia’s largest and most influential financial institution, listed on the Lusaka Securities Exchange (LuSE). With a customer base of 3.8 million, the bank serves a diverse range of clients, including retail customers, SMEs, large corporations, agribusinesses, and public sector entities. Zanaco’s extensive footprint consists of 63 branches, 187 ATMs, 32,944 Zanaco Xpress agents, and an expanding digital banking network.
A Legacy of Strength and Growth
Established in 1969, Zanaco has evolved into a trusted brand with over 55 years of financial expertise. As the largest financial institution by market capitalization in Zambia, the bank remains at the forefront of the industry by offering innovative banking solutions. Through Arise B.V., a leading African investment company, Zanaco benefits from technical assistance, global banking best practices, and strategic partnerships that enhance its capabilities.
Commitment to Digital and Sustainable Banking
Zanaco continues to drive digital transformation, with over 3.2 million active digital clients contributing to its K437 million digital revenue segment. The bank is also a leader in sustainability, being Green Climate Fund accredited since 2022 and investing in green financing initiatives, renewable energy solutions, and financial inclusion programs.
Vision
“To be Zambia’s leading, admired, preferred, and innovative universal top transactional financial institution that provides the best in value solutions to clients while supporting financial inclusion.”
Mission
“To be the top-of-mind universal, top transactional financial institution for all segments, delivering excellent financial services efficiently, using the right client service model, and supported by an empowered and motivated staff.”
Zanaco remains dedicated to driving financial inclusion, fostering economic growth, and delivering value to shareholders, customers, and communities alike.
Senior Management
Meet our board of directors guiding our vision and strategy.
Mukwandi Chibesakunda
Chief Executive Officer
Kalaluka Itwi
Chief Financial Officer
Kalengo S. Simukoko
Chief Credit Risk Officer
Mutisunge Zulu
Chief Risk Officer
Israel Simonze
Chief Human Resources
Vincent Chuunga
Chief Operations Officer
Kaluba G Kaulung’ombe-Inampasa
Chief Legal Officer and Company Secretary
Mathews Tembo
Chief Digital Officer
Joseph Shiku
Chief Information Officer
Chali Mwefyeni
Chief Commercial Officer
Frequently asked questions
These are the most common questions asked by shareholders and stakeholders.
If you have further questions, don’t hesitate to contact us directly.
Our investment case
What sets Zanaco apart as an investment opportunity
As Zambia’s most dynamic and innovative financial institution, Zanaco presents a compelling investment opportunity. With a strong market position, consistent financial performance, a forward-thinking digital strategy, and a commitment to sustainability, Zanaco is well-positioned for long-term growth.
With a strong foundation in financial stability, innovation, and sustainable growth, Zanaco is committed to delivering long-term value for investors. As the bank continues to expand its footprint and enhance its digital capabilities, it remains a strategic investment opportunity in Zambia’s evolving financial sector.
