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The Group is committed to operate in a manner that protects and contributes positively to the environment it operates in while ensuring that it remains customer-centric. The Group adopted integrated reporting and continues to align its strategy to be innovative and future-fit.
Mukwandi Chibesakunda, Chief Executive Officer
Values
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Zambia National Commercial Bank Plc
Zambia National Commercial Bank, commonly known as Zanaco, listed on the Lusaka Securities Exchange, serves retail customers, large corporations, agri-business and public sector clients.
The bank has evolved into a leading financial institution in Zambia. With the aid of Arise B.V., a leading African Investment Company, Zanaco benefits from technical assistance, international networks and best practices in various areas of banking.
Vision
To be Zambia’s leading, admired, preferred and innovative universal top transactional financial institution that provides the best in value solutions to clients while supporting financial inclusion.
Mission
To be top universal, top transactional financial institution for all segments, while delivering excellent financial services efficiently, using the right client service model, and supported by an empowered and motivated staff.